Skill 寫法圖鑑

capacity-plan

Anthropic | 商業與營運 | 原文 | Apache-2.0

分析團隊工作量與使用率,評估該招人還是降優先順序

中文翻譯

---
name: capacity-plan
description: 規劃資源容量,做工作量分析和使用率預測。當進入季度規劃、團隊覺得負荷過重而你需要數字、要決定該招人還是降低優先順序,或要壓力測試即將到來的專案塞不塞得進現有人力時使用。
argument-hint: "<team or project scope>"
---

# /capacity-plan

> 如果看到不熟的 placeholder,或需要確認目前連了哪些工具,請看 [CONNECTORS.md](../../CONNECTORS.md)。

分析團隊容量,規劃資源分配。

## 用法

```
/capacity-plan $ARGUMENTS
```

## 我需要你提供什麼

- **團隊規模與角色**:你有哪些人?
- **目前的工作量**:他們在做什麼?(從專案追蹤工具上傳,或自己描述)
- **即將到來的工作**:下一季有什麼要做?
- **限制條件**:預算、招聘時程、技能需求

## 規劃面向

### 人
- 可用的人數與技能
- 目前的分配與使用率
- 計畫中的招聘與時程
- 外包人員與廠商的容量

### 預算
- 各類別的營運預算
- 專案專屬預算
- 差異追蹤
- 預測 vs. 實際

### 時間
- 專案時程與相依關係
- 關鍵路徑分析
- 緩衝與應變規劃
- 期限管理

## 使用率目標

| 角色類型 | 目標使用率 | 備註 |
|-----------|-------------------|-------|
| IC / 專家 | 75-80% | 留空間給突發工作和成長 |
| 主管 | 60-70% | 管理負擔、會議、1:1 |
| On-call / 支援 | 50-60% | 被打斷的工作無法預測 |

## 常見陷阱

- 規劃到 100% 使用率(沒有緩衝應付意外)
- 忽略會議量和切換情境的成本
- 沒算進休假、假日和病假
- 把所有工時當成一樣(創意工作 ≠ 行政工作)

## 輸出

```markdown
## Capacity Plan: [Team/Project]
**Period:** [Date range] | **Team Size:** [X]

### Current Utilization
| Person/Role | Capacity | Allocated | Available | Utilization |
|-------------|----------|-----------|-----------|-------------|
| [Name/Role] | [hrs/wk] | [hrs/wk] | [hrs/wk] | [X]% |

### Capacity Summary
- **Total capacity**: [X] hours/week
- **Currently allocated**: [X] hours/week ([X]%)
- **Available**: [X] hours/week ([X]%)
- **Overallocated**: [X people above 100%]

### Upcoming Demand
| Project/Initiative | Start | End | Resources Needed | Gap |
|--------------------|-------|-----|-----------------|-----|
| [Project] | [Date] | [Date] | [X FTEs] | [Covered/Gap] |

### Bottlenecks
- [Skill or role that's oversubscribed]
- [Time period with a crunch]

### Recommendations
1. [Hire / Contract / Reprioritize / Delay]
2. [Specific action]

### Scenarios
| Scenario | Outcome |
|----------|---------|
| Do nothing | [What happens] |
| Hire [X] | [What changes] |
| Deprioritize [Y] | [What frees up] |
```

## 如果有連接 connector

如果有連接 **~~project tracker**:
- 自動拉目前的工作量和工單分配
- 顯示每個人即將到來的 sprint 或季度承諾

如果有連接 **~~calendar**:
- 把 PTO、假日和固定會議量納入考量
- 計算每個人實際的可用工時

## 小提醒

1. **把所有工作都算進去**:BAU、專案、支援、會議。人不會 100% 都能投入專案工作。
2. **規劃緩衝**:目標使用率抓 80%。100% 代表沒有空間應付意外。
3. **定期更新**:容量計畫很快就過時。每月檢視一次。

英文原文

---
name: capacity-plan
description: Plan resource capacity — workload analysis and utilization forecasting. Use when heading into quarterly planning, the team feels overallocated and you need the numbers, deciding whether to hire or deprioritize, or stress-testing whether upcoming projects fit the people you have.
argument-hint: "<team or project scope>"
---

# /capacity-plan

> If you see unfamiliar placeholders or need to check which tools are connected, see [CONNECTORS.md](../../CONNECTORS.md).

Analyze team capacity and plan resource allocation.

## Usage

```
/capacity-plan $ARGUMENTS
```

## What I Need From You

- **Team size and roles**: Who do you have?
- **Current workload**: What are they working on? (Upload from project tracker or describe)
- **Upcoming work**: What's coming next quarter?
- **Constraints**: Budget, hiring timeline, skill requirements

## Planning Dimensions

### People
- Available headcount and skills
- Current allocation and utilization
- Planned hires and timeline
- Contractor and vendor capacity

### Budget
- Operating budget by category
- Project-specific budgets
- Variance tracking
- Forecast vs. actual

### Time
- Project timelines and dependencies
- Critical path analysis
- Buffer and contingency planning
- Deadline management

## Utilization Targets

| Role Type | Target Utilization | Notes |
|-----------|-------------------|-------|
| IC / Specialist | 75-80% | Leave room for reactive work and growth |
| Manager | 60-70% | Management overhead, meetings, 1:1s |
| On-call / Support | 50-60% | Interrupt-driven work is unpredictable |

## Common Pitfalls

- Planning to 100% utilization (no buffer for surprises)
- Ignoring meeting load and context-switching costs
- Not accounting for vacation, holidays, and sick time
- Treating all hours as equal (creative work ≠ admin work)

## Output

```markdown
## Capacity Plan: [Team/Project]
**Period:** [Date range] | **Team Size:** [X]

### Current Utilization
| Person/Role | Capacity | Allocated | Available | Utilization |
|-------------|----------|-----------|-----------|-------------|
| [Name/Role] | [hrs/wk] | [hrs/wk] | [hrs/wk] | [X]% |

### Capacity Summary
- **Total capacity**: [X] hours/week
- **Currently allocated**: [X] hours/week ([X]%)
- **Available**: [X] hours/week ([X]%)
- **Overallocated**: [X people above 100%]

### Upcoming Demand
| Project/Initiative | Start | End | Resources Needed | Gap |
|--------------------|-------|-----|-----------------|-----|
| [Project] | [Date] | [Date] | [X FTEs] | [Covered/Gap] |

### Bottlenecks
- [Skill or role that's oversubscribed]
- [Time period with a crunch]

### Recommendations
1. [Hire / Contract / Reprioritize / Delay]
2. [Specific action]

### Scenarios
| Scenario | Outcome |
|----------|---------|
| Do nothing | [What happens] |
| Hire [X] | [What changes] |
| Deprioritize [Y] | [What frees up] |
```

## If Connectors Available

If **~~project tracker** is connected:
- Pull current workload and ticket assignments automatically
- Show upcoming sprint or quarter commitments per person

If **~~calendar** is connected:
- Factor in PTO, holidays, and recurring meeting load
- Calculate actual available hours per person

## Tips

1. **Include all work** — BAU, projects, support, meetings. People aren't 100% available for project work.
2. **Plan for buffer** — Target 80% utilization. 100% means no room for surprises.
3. **Update regularly** — Capacity plans go stale fast. Review monthly.