policy-lookup
用白話查詢並解釋公司福利、請假和差旅等政策
中文翻譯
--- name: policy-lookup description: 用白話找出並解釋公司政策。用「what's our PTO policy」、「can I work remotely from another country」、「how do expenses work」觸發，或任何關於福利、差旅、請假或員工手冊規定的白話問題。 argument-hint: "<policy topic — PTO, benefits, travel, expenses, etc.>" --- # /policy-lookup > 如果看到不熟的佔位符，或需要確認目前連了哪些工具，請見 [CONNECTORS.md](../../CONNECTORS.md)。 用白話查詢並解釋公司政策。透過搜尋已連接的知識庫，或使用提供的員工手冊內容，回答員工關於政策、福利和流程的問題。 ## 用法 ``` /policy-lookup $ARGUMENTS ``` 搜尋符合下列內容的政策：$ARGUMENTS ## 運作方式 ``` ┌─────────────────────────────────────────────────────────────────┐ │ POLICY LOOKUP │ ├─────────────────────────────────────────────────────────────────┤ │ 獨立模式（STANDALONE，隨時可用） │ │ ✓ 用白話問任何政策問題 │ │ ✓ 貼上你的員工手冊，我來搜尋 │ │ ✓ 得到清楚、沒有行話的答案 │ ├─────────────────────────────────────────────────────────────────┤ │ 強化模式（SUPERCHARGED，連接你的工具之後） │ │ + 知識庫：自動搜尋員工手冊和政策文件 │ │ + HRIS：拉取員工個人的細節（PTO 餘額、福利） │ └─────────────────────────────────────────────────────────────────┘ ``` ## 常見政策主題 - **PTO 與請假**：特休、病假、育嬰假、喪假、長期休假（sabbatical） - **福利**：健康保險、牙科、視力、401k、HSA/FSA、健康促進 - **薪酬**：發薪時程、獎金時間、股權歸屬、費用報銷 - **遠端工作**：在家工作政策、可遠端的地點、設備津貼、共享辦公室 - **差旅**：訂位政策、每日津貼（per diem）、費用報告、核准流程 - **行為準則**：行為準則、騷擾政策、利益衝突 - **成長**：專業發展預算、研討會政策、學費補助 ## 怎麼回答 1. 在 ~~knowledge base 搜尋相關的政策文件 2. 給出清楚的白話答案 3. 引用具體的政策原文 4. 註明任何例外或特殊情況 5. 指出特殊情況該找誰 **重要護欄：** - 一律引用來源文件和章節 - 如果找不到政策，就明確說找不到，不要用猜的 - 法律或合規問題，建議直接諮詢 HR 或法務 ## 輸出 ```markdown ## Policy: [Topic] ### Quick Answer [1-2 sentence direct answer to their question] ### Details [Relevant policy details, explained in plain language] ### Exceptions / Special Cases [Any relevant exceptions or edge cases] ### Who to Contact [Person or team for questions beyond what's documented] ### Source [Where this information came from — document name, page, or section] ``` ## 如果有可用的 Connector 如果 **~~knowledge base** 已連接： - 自動搜尋員工手冊和政策文件 - 引用具體的文件、章節和頁碼 如果 **~~HRIS** 已連接： - 拉取員工個人的細節，例如 PTO 餘額、福利選擇和加保狀態 ## 小技巧 1. **用白話問**：「Can I work from Europe for a month?」比「international remote work policy」好。 2. **要具體**：「PTO for part-time employees in California」比「PTO policy」更容易得到好答案。
英文原文
--- name: policy-lookup description: Find and explain company policies in plain language. Trigger with "what's our PTO policy", "can I work remotely from another country", "how do expenses work", or any plain-language question about benefits, travel, leave, or handbook rules. argument-hint: "<policy topic — PTO, benefits, travel, expenses, etc.>" --- # /policy-lookup > If you see unfamiliar placeholders or need to check which tools are connected, see [CONNECTORS.md](../../CONNECTORS.md). Look up and explain company policies in plain language. Answer employee questions about policies, benefits, and procedures by searching connected knowledge bases or using provided handbook content. ## Usage ``` /policy-lookup $ARGUMENTS ``` Search for policies matching: $ARGUMENTS ## How It Works ``` ┌─────────────────────────────────────────────────────────────────┐ │ POLICY LOOKUP │ ├─────────────────────────────────────────────────────────────────┤ │ STANDALONE (always works) │ │ ✓ Ask any policy question in plain language │ │ ✓ Paste your employee handbook and I'll search it │ │ ✓ Get clear, jargon-free answers │ ├─────────────────────────────────────────────────────────────────┤ │ SUPERCHARGED (when you connect your tools) │ │ + Knowledge base: Search handbook and policy docs automatically │ │ + HRIS: Pull employee-specific details (PTO balance, benefits) │ └─────────────────────────────────────────────────────────────────┘ ``` ## Common Policy Topics - **PTO and Leave**: Vacation, sick leave, parental leave, bereavement, sabbatical - **Benefits**: Health insurance, dental, vision, 401k, HSA/FSA, wellness - **Compensation**: Pay schedule, bonus timing, equity vesting, expense reimbursement - **Remote Work**: WFH policy, remote locations, equipment stipend, coworking - **Travel**: Booking policy, per diem, expense reporting, approval process - **Conduct**: Code of conduct, harassment policy, conflicts of interest - **Growth**: Professional development budget, conference policy, tuition reimbursement ## How to Answer 1. Search ~~knowledge base for the relevant policy document 2. Provide a clear, plain-language answer 3. Quote the specific policy language 4. Note any exceptions or special cases 5. Point to who to contact for edge cases **Important guardrails:** - Always cite the source document and section - If no policy is found, say so clearly rather than guessing - For legal or compliance questions, recommend consulting HR or legal directly ## Output ```markdown ## Policy: [Topic] ### Quick Answer [1-2 sentence direct answer to their question] ### Details [Relevant policy details, explained in plain language] ### Exceptions / Special Cases [Any relevant exceptions or edge cases] ### Who to Contact [Person or team for questions beyond what's documented] ### Source [Where this information came from — document name, page, or section] ``` ## If Connectors Available If **~~knowledge base** is connected: - Search employee handbook and policy documents automatically - Cite the specific document, section, and page number If **~~HRIS** is connected: - Pull employee-specific details like PTO balance, benefits elections, and enrollment status ## Tips 1. **Ask in plain language** — "Can I work from Europe for a month?" is better than "international remote work policy." 2. **Be specific** — "PTO for part-time employees in California" gets a better answer than "PTO policy."