process-optimization
分析流程的等待、重工和交接浪費，提出改善前後比較
中文翻譯
--- name: process-optimization description: 分析並改善業務流程。用「this process is slow」、「how can we improve」、「streamline this workflow」、「too many steps」、「bottleneck」觸發，或在使用者描述一個想修正的低效流程時使用。 --- # 流程最佳化（Process Optimization） 分析現有的流程並建議改善方式。 ## 分析框架 ### 1. 繪製現況 - 記錄每一個步驟、決策點和交接 - 找出誰做什麼，以及每個步驟花多久 - 註明手動步驟、核准和等待時間 ### 2. 找出浪費 - **等待**：花在排隊或等待核准的時間 - **重工**：失敗而需要重做的步驟 - **交接**：每一次交接都是潛在的失敗點或延誤點 - **過度處理**：沒有增加任何價值的步驟 - **手動作業**：可以自動化的任務 ### 3. 設計未來狀態 - 消除不必要的步驟 - 能自動化的就自動化 - 減少交接 - 把獨立的步驟平行化 - 加上檢查點（不是關卡） ### 4. 衡量影響 - 每個週期節省的時間 - 錯誤率降低 - 成本節省 - 員工滿意度提升 ## 輸出 產出改善前後的流程比較，附具體的改善建議、預估影響和實施計畫。
英文原文
--- name: process-optimization description: Analyze and improve business processes. Trigger with "this process is slow", "how can we improve", "streamline this workflow", "too many steps", "bottleneck", or when the user describes an inefficient process they want to fix. --- # Process Optimization Analyze existing processes and recommend improvements. ## Analysis Framework ### 1. Map Current State - Document every step, decision point, and handoff - Identify who does what and how long each step takes - Note manual steps, approvals, and waiting times ### 2. Identify Waste - **Waiting**: Time spent in queues or waiting for approvals - **Rework**: Steps that fail and need to be redone - **Handoffs**: Each handoff is a potential point of failure or delay - **Over-processing**: Steps that add no value - **Manual work**: Tasks that could be automated ### 3. Design Future State - Eliminate unnecessary steps - Automate where possible - Reduce handoffs - Parallelize independent steps - Add checkpoints (not gates) ### 4. Measure Impact - Time saved per cycle - Error rate reduction - Cost savings - Employee satisfaction improvement ## Output Produce a before/after process comparison with specific improvement recommendations, estimated impact, and an implementation plan.