Skill 寫法圖鑑

vendor-review

Anthropic | 商業與營運 | 原文 | Apache-2.0

評估供應商的總成本、風險與表現,給出採購建議

中文翻譯

---
name: vendor-review
description: 評估供應商:成本分析、風險評估和建議。在審閱新供應商的提案、決定要續約還是換掉合約、並排比較兩家供應商,或在採購簽核前建立 TCO 拆解和談判要點時使用。
argument-hint: "<供應商名稱或提案>"
---

# /vendor-review

> 如果看到不認識的 placeholder,或想確認目前連了哪些工具,請看 [CONNECTORS.md](../../CONNECTORS.md)。

用結構化分析評估供應商,涵蓋成本、風險、表現和契合度。

## 用法

```
/vendor-review $ARGUMENTS
```

## 我需要你提供什麼

- **供應商名稱**:你在評估誰?
- **情境**:新供應商評估、續約決策,還是比較?
- **細節**:合約條款、定價、提案文件,或目前的表現資料

## 評估框架

### 成本分析(總擁有成本)
- 總擁有成本(不只是授權費)
- 導入和遷移成本
- 訓練和 onboarding 成本
- 持續的支援與維護
- 退出成本(資料遷移、合約終止)

### 風險評估
- 供應商的財務穩定性
- 資安與合規狀況
- 集中風險(依賴單一供應商)
- 合約綁定與退出條款
- 業務持續運作與災難復原

### 績效指標
- SLA 遵守狀況
- 支援回應時間
- 運作時間與可靠度
- 功能交付節奏
- 客戶滿意度

### 比較矩陣
比較供應商時,產出並排矩陣,涵蓋:定價、功能、整合、資安、支援、合約條款和參考對象。

## 輸出

```markdown
## Vendor Review: [Vendor Name]
**Date:** [Date] | **Type:** [New / Renewal / Comparison]

### Summary
[2-3 sentence recommendation]

### Cost Analysis
| Component | Annual Cost | Notes |
|-----------|-------------|-------|
| License/subscription | $[X] | [Per seat, flat, usage-based] |
| Implementation | $[X] | [One-time] |
| Support/maintenance | $[X] | [Included or add-on] |
| **Total Year 1** | **$[X]** | |
| **Total 3-Year** | **$[X]** | |

### Risk Assessment
| Risk | Likelihood | Impact | Mitigation |
|------|-----------|--------|------------|
| [Risk] | High/Med/Low | High/Med/Low | [Mitigation] |

### Strengths
- [Strength 1]
- [Strength 2]

### Concerns
- [Concern 1]
- [Concern 2]

### Recommendation
[Proceed / Negotiate / Pass] — [Reasoning]

### Negotiation Points
- [Leverage point 1]
- [Leverage point 2]
```

## 如果有連接 Connector

如果有連接 **~~knowledge base**:
- 搜尋現有的供應商評估、合約和績效審閱
- 拉出採購政策和核准門檻

如果有連接 **~~procurement**:
- 拉出目前的合約條款、支出歷史和續約日期
- 把定價跟現有的供應商合約比較

## 小訣竅

1. **上傳提案**:我可以從供應商文件中抽出定價、條款和 SLA。
2. **比較供應商**:「Compare Vendor A vs Vendor B」可以拿到並排分析。
3. **附上目前的支出**:續約時,知道你現在付多少,有助於評估價格變動。

英文原文

---
name: vendor-review
description: Evaluate a vendor — cost analysis, risk assessment, and recommendation. Use when reviewing a new vendor proposal, deciding whether to renew or replace a contract, comparing two vendors side-by-side, or building a TCO breakdown and negotiation points before procurement sign-off.
argument-hint: "<vendor name or proposal>"
---

# /vendor-review

> If you see unfamiliar placeholders or need to check which tools are connected, see [CONNECTORS.md](../../CONNECTORS.md).

Evaluate a vendor with structured analysis covering cost, risk, performance, and fit.

## Usage

```
/vendor-review $ARGUMENTS
```

## What I Need From You

- **Vendor name**: Who are you evaluating?
- **Context**: New vendor evaluation, renewal decision, or comparison?
- **Details**: Contract terms, pricing, proposal document, or current performance data

## Evaluation Framework

### Cost Analysis (Total Cost of Ownership)
- Total cost of ownership (not just license fees)
- Implementation and migration costs
- Training and onboarding costs
- Ongoing support and maintenance
- Exit costs (data migration, contract termination)

### Risk Assessment
- Vendor financial stability
- Security and compliance posture
- Concentration risk (single vendor dependency)
- Contract lock-in and exit terms
- Business continuity and disaster recovery

### Performance Metrics
- SLA compliance
- Support response times
- Uptime and reliability
- Feature delivery cadence
- Customer satisfaction

### Comparison Matrix
When comparing vendors, produce a side-by-side matrix covering: pricing, features, integrations, security, support, contract terms, and references.

## Output

```markdown
## Vendor Review: [Vendor Name]
**Date:** [Date] | **Type:** [New / Renewal / Comparison]

### Summary
[2-3 sentence recommendation]

### Cost Analysis
| Component | Annual Cost | Notes |
|-----------|-------------|-------|
| License/subscription | $[X] | [Per seat, flat, usage-based] |
| Implementation | $[X] | [One-time] |
| Support/maintenance | $[X] | [Included or add-on] |
| **Total Year 1** | **$[X]** | |
| **Total 3-Year** | **$[X]** | |

### Risk Assessment
| Risk | Likelihood | Impact | Mitigation |
|------|-----------|--------|------------|
| [Risk] | High/Med/Low | High/Med/Low | [Mitigation] |

### Strengths
- [Strength 1]
- [Strength 2]

### Concerns
- [Concern 1]
- [Concern 2]

### Recommendation
[Proceed / Negotiate / Pass] — [Reasoning]

### Negotiation Points
- [Leverage point 1]
- [Leverage point 2]
```

## If Connectors Available

If **~~knowledge base** is connected:
- Search for existing vendor evaluations, contracts, and performance reviews
- Pull procurement policies and approval thresholds

If **~~procurement** is connected:
- Pull current contract terms, spend history, and renewal dates
- Compare pricing against existing vendor agreements

## Tips

1. **Upload the proposal** — I can extract pricing, terms, and SLAs from vendor documents.
2. **Compare vendors** — "Compare Vendor A vs Vendor B" gets you a side-by-side analysis.
3. **Include current spend** — For renewals, knowing what you pay now helps evaluate price changes.