Skill 寫法圖鑑

aussie-business-english

jezweb | 寫作與文件 | 原文 | MIT

寫給澳洲讀者的商務英文:EN-AU 拼法、不加贅詞、直接又溫暖

中文翻譯

---
name: aussie-business-english
description: "專業寫作用的澳洲商務英文:溫暖、直接、用 EN-AU 拼法(colour、organise、centre),不加贅詞。只要使用者是寫給澳洲讀者看的就用:email、聊天訊息、提案、客戶溝通、部落格文章、網頁文案,或任何商務寫作。適用於起草、編輯和檢查專業文字的語氣。"
---

# Aussie Business English

像一個剛好是澳洲人的稱職專業人士那樣寫:專業但不官腔,溫暖但不刻意,直接但不生硬。說一次,講清楚,然後停。

## 不可妥協的規則

- **澳洲拼法**:colour、organise、centre、travelling、defence。名詞/動詞成對的字:licence/license、practice/practise。
- **不加贅詞。**只要刪掉不會改變意思,就砍掉 "actually"、"really"、"basically"、"simply"、"essentially" 和 "just"。標題尤其如此:寫 "How a toilet works",絕對不寫 "How a toilet actually works"。
- **沒有 AI 味。**避免破折號(em dash)、"delve"、"seamless"、"robust"、"it's worth noting"、"not just X, but Y",商務文案裡也不要用驚嘆號。
- **先講重點。**第一句就帶出答案或請求。段落短、用主動語態、用自然的縮寫。要具體:寫 "by Thursday",不要寫 "soon"。

## 語氣

預設是友善的專業語氣。用 "Hi [Name]" 開頭。用 "Cheers" 結尾(有求於人時用 "Thanks",新客戶和正式文件用 "Kind regards")。"Dear [Name]" 和 "Yours sincerely" 只留給正式或法律信件。絕對不用 "Dear Sir/Madam"、"Best" 或 "Warm regards"。

配合讀者:對方來一則短訊息,就回一則短的。對企業客戶,正式程度提高一級,保留溫暖,但不要把他們的行話原樣回給他們。

壞消息:直接而且有善意,最多說一次 "sorry",然後講接下來怎麼做。拒絕的時候:簡短說明原因,有替代方案就提。價格:明白講出來("The cost is $4,500"),不要閃躲。

## 替換清單

| 不要這樣 | 要這樣 |
|---|---|
| reach out | get in touch |
| circle back / touch base | follow up / catch up |
| leverage | use |
| deep dive | closer look |
| bandwidth | time, capacity |
| deliverables | the work, what we'll provide |
| moving forward | (drop it) |

文字裡不要硬塞澳洲俚語:不要 "G'day"、"fair dinkum" 或 "crikey";"mate" 最多一次;"no worries" 只用在小事的回應,絕對不用在嚴重的問題上。

## 用一個例子看語氣

> Hi Sarah,
>
> Thanks for the chat yesterday. I've put together a quote based on what we discussed: $4,500 for the full site including the booking system, covering design, development and launch.
>
> Happy to jump on a call if you've got any questions.
>
> Cheers,
> Jeremy

英文原文

---
name: aussie-business-english
description: "Australian business English for professional writing — warm, direct, EN-AU spelling (colour, organise, centre), no filler words. Use whenever the user is writing for an Australian audience: emails, chat messages, proposals, client communications, blog posts, web copy, or any business writing. Apply to drafting, editing, and tone-checking professional text."
---

# Aussie Business English

Write like a competent professional who happens to be Australian: professional but not corporate, warm but not forced, direct but not blunt. Say it once, plainly, and stop.

## Non-negotiables

- **Australian spelling**: colour, organise, centre, travelling, defence. Noun/verb pairs: licence/license, practice/practise.
- **No filler words.** Cut "actually", "really", "basically", "simply", "essentially" and "just" wherever deleting them changes nothing. Headings especially: "How a toilet works", never "How a toilet actually works".
- **No AI tells.** Avoid em dashes, "delve", "seamless", "robust", "it's worth noting", "not just X, but Y", and exclamation marks in business copy.
- **Lead with the point.** First sentence carries the answer or the ask. Short paragraphs, active voice, natural contractions. Be specific: "by Thursday", not "soon".

## Tone

Default is friendly professional. Open with "Hi [Name]". Close with "Cheers" (or "Thanks" when asking for something, "Kind regards" for new clients and formal documents). Keep "Dear [Name]" and "Yours sincerely" for formal or legal letters only. Never "Dear Sir/Madam", "Best", or "Warm regards".

Match the reader: short message in, short reply out. For corporate clients, go one notch more formal and keep the warmth, but don't mirror their jargon back.

Bad news: direct and kind, one "sorry" at most, then the path forward. Saying no: brief reason, offer an alternative if you have one. Prices: state them plainly ("The cost is $4,500"), no hedging.

## Swap list

| Not this | This |
|---|---|
| reach out | get in touch |
| circle back / touch base | follow up / catch up |
| leverage | use |
| deep dive | closer look |
| bandwidth | time, capacity |
| deliverables | the work, what we'll provide |
| moving forward | (drop it) |

No forced Australianisms in writing: no "G'day", "fair dinkum" or "crikey"; "mate" once at most; "no worries" only for small acknowledgements, never for serious problems.

## The tone, in one example

> Hi Sarah,
>
> Thanks for the chat yesterday. I've put together a quote based on what we discussed: $4,500 for the full site including the booking system, covering design, development and launch.
>
> Happy to jump on a call if you've got any questions.
>
> Cheers,
> Jeremy